A few questions
before you book?
Start with the home you’re considering. Amenities, fees, and rules vary.
How do I see the full price?
Choose your home, dates, and guest count to see the booking price. Review accommodation, cleaning, service fees, taxes, deposits, and optional extras. Confirm any separately collected resort charges before paying.
Is pool heat included?
Pool heat is optional at $40/day and is not included in the accommodation price.
Can I cancel or change dates?
Our current Direct policy is Strict: Cancel within 24 hours of acceptance for a full refund, provided you requested the reservation at least seven days before check-in; otherwise 50% refund until 30 days before check-in, then nonrefundable. Checkout shows exact deadlines, timezone, and charge treatment. Date changes follow the booking terms.
Can we bring a dog?
All three homes have a Direct dog fee of $155.49 per dog per stay, plus checkout service fees and applicable taxes. Declare dogs at booking; crate them when unattended and keep them out of the pool. Tiki also excludes dogs from the spa area. Luminous’s online booking calendar is not available yet.
What if our dates are unavailable?
Try a different date in the calendar, or message us on Instagram. Tell us how flexible your plans are and we can help you check the options.
When can we arrive?
Check-in is from 5 PM and check-out is by 10 AM. Early arrival is not guaranteed.
How do I ask a question?
Message @whimsygetaways on Instagram. Tell us which home you like, your dates, and what you need to know.
Ask Dun and the team.
Tell us the home, your dates, and what you need to know.
Message us on Instagram ↗Tell us your dates, guest count, and what matters most to your family.